Email Scam
- Problems with current solutions for email scams
This website is not affiliated with DBS bank, Amazon or any companies.
✉️ Email excerpt 1: From a bank dated 11 Apr 2022
🔎 Observations
- There are no links in the email.
- The instruction to view an event registration page involves 3 steps.
- The first step involves typing the bank's official website into the browser.
⚠️ Problems
-
Step 1 involves typing address manually into the browser, which is bad user experience and error-prone.
-
It takes 3 steps to view an event registration page from the bank, which is bad user experience.
✉️ Email excerpt 2: From a bank dated 23 Apr 2022
🔎 Observations
- There are no links in the email.
- The instruction to register for an event involves typing the address of a website that is not the bank's official website.
- Instead, the website is from a vendor of the bank.
⚠️ Problems
-
Instruction to go to a website other than the bank's official website goes against bank's own reminder on using official website:
Screenshot from the link: https://www.dbs.com.sg/personal/deposits/bank-with-ease/protecting-yourself-online
-
Instruction involves typing address manually into the browser, which is bad user experience and error-prone.
- Instruction encourages people to trust link addresses given in the emails, which is counter-productive in scam prevention.
Is there a better way of doing this?
Yes.
✉️ Email excerpt 3: From Amazon dated 15 Apr 2022
🔎 Observations
- There is a link in the email.
- The link address is reproduced verbatim in a seprate box, with educational material on link safety.
📚 Helpful information
Made by Zhu Liang, LinkedIn | GitHub